Tuesday, May 14, 2013

Sleep Dialing?

09:26 - Woman leaves me a voice message asking me to call back to reschedule her mother's missed appointment

09:40 - I return the call.  Woman answers and asks if I can call later today, as she's still in bed/just waking up and will be out to another appointment at 11:00.  I'm busy all day with appointments and won't be able to call her back, so instead spend 15 minutes on the phone with her while she tries to book an appointment with me and asks me who I am and why I'm calling about 10 times.

This is what I get for returning phone calls promptly.

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